Diamond Computers

Remote IT Support — Brighton

Quick help without leaving home. We connect securely to your PC or laptop and fix software, settings, and configuration issues remotely — usually within the hour.

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Instant Access

We connect to your screen securely — you can watch everything we do.

Fast Fixes

Many software issues resolved in a single remote session.

Secure Connection

We use ShowMyPC — a trusted remote support tool you control.

How It Works

1. Call or message us to arrange a remote session.
2. Click the button below to open ShowMyPC — our secure remote support tool.
3. Share the access code with our technician.
4. We connect and fix the issue while you watch.
5. You can end the session at any time by closing the ShowMyPC window.

What We Can Fix Remotely

Slow PC or software issues
Virus and malware removal
Windows errors and crashes
Printer setup and configuration
Email account setup
Browser problems
Software installation and activation
Network and Wi-Fi settings
General troubleshooting and advice

Note: hardware faults (broken screen, charging port, physical damage) require the machine to be brought in.

Areas We Cover

Brighton, Hove, Portslade, Saltdean, and the wider East Sussex area.

Frequently Asked Questions

Yes. ShowMyPC creates an encrypted connection and you're in full control — you can see everything we do and end the session instantly by closing the application.

If the problem requires a workshop visit, we'll tell you during the remote session and arrange for you to bring the machine in. You'll only be charged for the remote session if we carried out useful work.

ShowMyPC is a small application you run from our secure link — no permanent installation needed. Once the session is over, it doesn't remain on your machine.

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Start a Remote Support Session

Click the button below to open our secure remote support tool. You'll see a code to share with our technician — you stay in full control throughout.

Start Remote Session

Ready to book?

Walk in or book online — we'll get you sorted quickly.

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